Sunday September 2, 2015
Mentally Ill Consumer Finds Lost and Return $450 to JP Morgan Chase
Open Letter to my Readers:
August 6, 2015
Mr. Eric Timmerman - Media Relations
JP Morgan Chase & Company
270 Park Avenue
New York, NY 10017-2070
This started Sunday, August 2, 2015. I put in my card, no pin and out comes $450 (4 $50's and 10 $20 bills), this is at 111 8th Avenue, NY, NY 10011. I asked for a simple letter that I'm there and that I'm here to do the right thing. I was told no such letter can be given, I said may I have your card and I gave her my card. "I said I'm now going to hold the money, the Assistant Branch Manager response to my amazement, "Its like you weren't even here."
I head out, find a larger Chase and ask if there is a Vice President and I had pretty much the same conversation, I asked what's the policy if no one claims the funds. At this point its about two hours of my day. I met with Vice President-Branch Manager at 230 Park Avenue South.
Again I like, I'm not giving this money, but along as I live with bipolar 1, as a child my parents always telling me never to steal, so I turn around, give $430 and said, "today $20 Chase is buying me lunch, it's been almost two hours of my time. I also added, "you have my card, if the customer steps forward, contact me and I will return the lunch money.
Sir, I'm disabled, trust me, to find $450 and making the decision to do the right thing was very hard, but I did.
On 8-4-15, I was told they are still looking into and as of 8/6 still no call, I did after writing this letter receive email that they found someone who made deposit, my reply is deposits you put money in, to find money in the dispenser where the cash comes out makes no sense.
As a bipolar Consumer Advocate, I then say lets ask Chase to spin a positive story as the media is always quick to do negative stories on people who are mentally ill.
Sir, I'm asking not for myself, but for two charities, $225 for AIDS/HIV and $225 for Mental Health be presented to my by the Vice President-Branch Manager from the 230 Park Avenue South Branch in Manhattan, along with a photo as I want to wrap up the day and make this a Positive Blog Story for my Blog, found on my websitewww.bipolarbear.us ,my contact information is at the bottom, as are my accolades. Please visit my PRESS page, nothing would make me happier then to see a story...PRESS Release from JP Morgan Chase sharing my story, showing two checks handed to a man living with bipolar and HIV who wanted to do the right thing.
I found JP Morgan Code of Conduct slogan, "It Begins With Me,a" I hope this is you.
Thank you for your attention on my story. If I can speak about mental Illness, so can chase.